Privacy Policy

1. Overview & Data Controller

Dime Learning Library Educational Services Ltd. (“we”, “our”, “us”), operating the domain smart-axishub.click, is committed to respecting and safeguarding the personal privacy of our website visitors, workshop participants, and researchers.

This Privacy Policy explains what information we collect, how we process and store that information, and your legal rights regarding your personal data under applicable data privacy regulations.

• Data Controller: Dime Learning Library Educational Services Ltd.
• Registered Address: Office 8, 24 Example Street, Ho Chi Minh City 00000, Vietnam
• Contact Email: hello@smart-axishub.click

2. Personal Information We Collect

We only collect information necessary to deliver educational materials, process course applications, and respond to technical inquiries:

1. Inquiry & Registration Information: When you submit an academic inquiry or register for a workshop cohort, we collect your full name, email address, chosen educational program, and any contextual notes you provide.
2. Technical Telemetry (Anonymous): Standard web server logs collect IP addresses (anonymized), browser types, operating system identifiers, and timestamp data to ensure server security and performance monitoring.
3. Cookie Preferences: Information regarding your consent choices stored locally on your device via browser local storage.

3. How We Use Your Information

We process personal data strictly for legitimate educational purposes:

• To evaluate and confirm workshop enrollment applications.
• To communicate cohort schedules, syllabus updates, and lecture room credentials.
• To respond to direct inquiries sent via our contact forms.
• To maintain website security and diagnose server errors.

We do not sell, rent, trade, or share your personal contact details with third-party advertising brokers.

4. Data Retention & Security Standards

• Inquiry Records: Retained for up to 24 months to maintain correspondence continuity, after which they are securely purged.
• Enrollment Records: Kept for the duration of the educational cohort plus 3 years for tax and commercial accounting compliance in Vietnam.
• Security Controls: We employ transport-layer encryption (HTTPS/TLS), restricted access controls, and regular system audits to prevent unauthorized data access.

5. International Data Transfers

As our learners participate globally, your inquiry information may be processed on secure servers located within Vietnam or in data centers adhering to recognized international data protection standards. We ensure appropriate contractual safeguards are maintained across all hosting infrastructure.

6. Your Data Rights

Under applicable privacy regulations, you have the right to:

1. Access: Request a copy of the personal data we hold about you.
2. Correction: Request rectification of inaccurate or outdated contact information.
3. Erasure: Request deletion of your personal contact data when no longer required for legal obligations.
4. Withdrawal of Consent: Object to specific processing activities at any time.

To exercise any of these rights, please email our data protection coordinator at hello@smart-axishub.click.